- 70% said they found the application for Universal Credit to be stressful.
- Nearly 50% said they had to borrow or take an advance to get through the 5-week wait.
- Among those that borrowed to get them through the 5-week waiting period until they got their first payment, 65% said they will find it difficult to repay the loan. Single people, homeless people, and people without a final wage were more likely to require loans during the 5-week wait, saddling them with debt before their UC payments have even begun.
- Single-parent families were also more likely to borrow during the five-week wait, meaning children in those families may face significant financial hardship before the first payment.
Scrap 5 Week Universal Credit Wait: Scottish Debt Charity
Citizens Advice Scotland (CAS) has repeated a call for the abolition of the 5 week wait for new Universal Credit claims and the introduction of a non-repayable assessment period grant for everyone claiming Universal Credit to help prevent individuals in Scotland from being dragged into a problem debt cycle.
The Scottish debt charity ran a survey of their clients and found that the wait for a first payment was causing stress and anxiety for those respondents to the survey.
The survey was based on over 600 people who had sought universal credit advice in Scotland between March 2020 and December 2020.