Survey Finds: Getting Debt Help Sooner Changes Lives

New research from Trust Deed Scotland reveals that stigma, silence, and sleepless nights continue to define Scotland’s debt crisis and that almost everyone who has struggled with unaffordable debt and sought help with us now wishes they had reached out for help sooner. In 2024 & 2025, we were Scotland’s largest provider of statutory Scottish debt solutions. Recently, we launched our biggest-ever national awareness campaign to encourage people across the country who are struggling with problem debt to seek support earlier, before the pressure becomes overwhelming and the situation harder to face. Our campaign is being heard nationwide on radio and seen across outdoor advertising in bus shelters and on billboards. At its centre is a striking 3D phone displaying the average debt of people who come to us for help. A stark, impossible-to-ignore symbol of a problem that too many people still feel forced to hide behind closed doors. The campaign is backed by insightful new findings from our latest customer survey of 2,829 people, offering one of the clearest pictures yet of how problem debt impacts lives across Scotland. not only financially, but emotionally and mentally too. The findings underline just how long many people endure the strain in silence before seeking support, and how different life can look once they finally do. As shared with several publications, including Evening Times and The National, the research highlights a powerful and consistent message: delaying debt advice often prolongs the stress, while taking that first step earlier can dramatically improve confidence, wellbeing and financial stability.

Stigma over Problem Debt is delaying action

Nearly half of the respondents told us they waited a year or more before asking for help. The biggest barriers were stigma and self-blame.
  • 61% said they felt ashamed or embarrassed
  • 45% believed they should be able to deal with the problem alone
  • 97% now say they wish they had sought debt advice sooner
Too many people suffer in silence, believing that struggling with debt is a personal failure. Our findings show the opposite: debt problems are common, often driven by circumstances beyond someone’s control, and solvable with the right support.

The hidden toll of debt in Scotland

Debt affects far more than finances. It impacts sleep, relationships, confidence and mental health.
  • 91% lost sleep worrying about their debt
  • 90% said it negatively affected their mental health
  • 88% hid their debt from family or friends
  • 82% worried about providing for their dependents
The cost-of-living crisis remains a significant driver. Many people told us they had cut back on essentials in an effort to cope:
  • 66% reduced spending on socialising and hobbies
  • One third cut back on food
  • 55% worked longer hours or took on multiple jobs to try to stay afloat
Behind every percentage is a person carrying an enormous emotional burden.

Seeking help can change everything

Crucially, our research also shows just how transformative the right debt solution can be. After entering a statutory debt solution such as a Protected Trust Deed, or the Debt Arrangement Scheme (DAS):
  • 90% say their mental health improved
  • 81% now feel comfortable talking about money
  • 94% feel more confident managing their household budget
  • Overall satisfaction with our services stands at 98%
These findings reinforce what we see every day: when people take that first step and ask for help, the weight lifts. The sleepless nights ease. Conversations become easier. Confidence returns.

Our message to people struggling with debt in Scotland

Through this campaign, we want to challenge the stigma that still surrounds debt and send a clear, simple message: You are not alone. And asking for help sooner can change everything. If you’re struggling with problem debt, support is available. Trust Deed Scotland can help you find out more about your options and take the first step toward a more affordable financial future.

How to Reduce Food Waste and Save Money

Love Food Hate Waste report that each month, the average family in the UK could save £83 per month by avoiding food waste. This equates to around £1,000 per year that could be added to our pockets by saving food from the bin.  

Save Money by Saving Food

So, how can you minimise your food waste, and save money by doing so? Here are some simple steps and top tips to follow so that your food budget can last longer; and to see the difference in your wallet at the end of the month.  

1. Check the Fridge and Plan your Meals

Look through your fridge, freezer and cupboards before any food shop. Ensure that any food that needs to be used is eaten before you buy more. This also gives you the chance to plan meals with what you already have in the house. Ask yourself “what will pair well with what I have leftover?”  

2. Meal Plan

Every week, create a meal plan. Our top tip is to ensure your meal plan is realistic. This should help you to avoid nipping to the shops for small impulse purchases at a higher price. With a meal plan, you are less likely to visit the shop later in the week for that last-minute purchase which often leads to buying more than you planned.
Batch Cooking
Choosing to batch cook is a great way to ensure you’re using perishable foods before their use-by date. This also makes it easier for you later in the week to enjoy a home-cooked dinner, without the cooking! Simply store in your fridge or freezer, ensuring the food is in a sealed container.  

3. Make A Shopping List

Make a shopping list and make sure to stick to it. A shopping list not only ensures you won’t forget anything but will also help you to avoid impulse buys and overbuying. Tip: if you are struggling with shopping lists, take a quick picture of your fridge, freezer and cupboards as a reminder of what you have at home whilst you are out shopping.  

4. Budget

A budget is one of the most importance steps in money management. Set your budget before visiting the store and stick to it. Supermarket own brand food can be an easy way to stick to a budget without cutting down your shopping list. Often, supermarket own brand tastes just as good as branded food and at a more affordable price. We recommend taking a second look at any deals that may be enticing to you. Consider if the food on offer is an item that you need and will use. Deals often sway us into buying what we don’t need or too much food. Remember that if it ends up in the bin, money has been wasted rather than saved on a deal. Tip: we know that adding the cost of what is going into your trolley as you go can be difficult. Try Quick Scan to help you keep track of the total price as you go.  

5. Food Storage

Keeping certain food chilled can help it to last longer. By making sure you are storing your food correctly, it will be much easier for you to avoid food waste. Fresh food can be stored in the freezer if you aren’t ready to cook with it yet. Tip: Bread is one of the foods we waste the most. It can be kept in the freezer to last longer, allowing you to toast straight from the freezer whenever you’re ready.  

Help with Unaffordable Debt

If you’ve been struggling with your finances, Trust Deed Scotland® may be able to help. The Trust Deed Scotland® team of experienced debt advisers can help you to understand the debt solutions available to you. Call today to find out how you could reach a fresh financial start: 0141 221 0999 Alternatively, try the Trust Deed Wizard® Tool and see what your monthly payments could be in a Protected Trust Deed, Debt Arrangement Scheme or alternative Scottish debt solution.

Finance Tips for Scottish Students

As of 2023, outstanding loan debt owed by students in Scotland reached a record £7.6 billion. This number has only been climbing over the years, with the number haven almost doubled since 2018. With September 2024 approaching, many students across Scotland are looking forward to starting their new year. For many, this can come with a lot of financial concern.  

Financial Support for Students

Whilst we all struggle to keep up with rising costs, students are no different. Student loans and bursaries are hoped to reflect this. Higher education students who would have applied for the Care Experienced Accommodation Grant, will now be eligible to apply for a 12-month support package for the first time this year. This is in response to concerns over students struggling to pay for essentials and priority payments such as rent during the summer. This year, the annual support package will also be increased by £2,400 to £11,400 for undergraduates. We urge any students in need of financial support to make their applications as early as possible. Delayed applications can result in delayed pay and harm your financial situation further. Check your deadline dates for The Student Awards Agency Scotland (SAAS) here.  

Students Working Longer Hours to Cope with Rising Costs

Students, alike all of us across Scotland, are looking for financial support to cover the cost of living crisis. With a record 56% of UK students working whilst studying. The cost of living is likely a direct cause of this new record number. Before 2021, two-thirds of students had no paid employment during term time. With this number not only rising in 2024, but students were also found to work longer hours than students from previous years. On top of this, the report by the Higher Education Policy Institute (Hepi) found that 33% of students who didn’t work during term time said it was because they couldn’t find a suitable job. Only 23% of students said that they didn’t need to work during term time. Unfortunately, this creates a strong imbalance between students who must split their time between study and long working hours and students who are able to put their full attention to their studies. On average, students with part time jobs would spend 48 hours per week on study and work, with some reaching 56 hour weeks. When comparing this to the average work week for adults, at 37 hours per week, this is an extreme jump. The long hours can lead to students over-working themselves and become more inclined to drop out and experience a reduced chance of gaining a higher grade.  

Student Foodbank Use Increased

This year, a new report by National Union of Students found that student foodbank use has doubled in the last 2 years. With 7% of students reporting foodbank use in the 2021/ 2022 academic year to 14% in 2023/ 2024. The same study found that 45% of students were left with £50 or less per month after housing costs in 2024. Whereas, 42% of students in a 2022 report were left with £100 or less per month. It was also reported that for the 2023/ 2024 academic year:
  • 75% of students said their loan or bursary did not comfortably cover the cost of living.
  • 74% said they cut back on socialising because of rising costs.
  • 55% said they cut back on food.
  • 13% said they have experienced homelessness.
The impact of financial difficulties on mental health is a problem for all of us, students included. 40% of students reported a decrease in their mental health since last year.  

Young People in Debt

44% of people in the UK get their first credit card between 18 and 24 years old. Nearly half of people between 18 and 24 years of age also held 3 or more credit cards. However, despite this, their understanding of how credit cards work was lacking. 75% of young people surveyed did not know what APR stood for and 41% we unable to say when they would start paying interest. 53% of 18-24 year olds have missed a payment in the previous 2 years as well as 11% increasing their credit limit due to the cost of living crisis.  

Money Management for Students

Debt building from credit cards, overdrafts, everyday loans and guarantor loans are real possibilities for young people and students. Once you agree to any type of credit or financial agreement such as these, you must follow through on the payments otherwise it will be legally considered as debt. We know that circumstances can change and students especially can struggle as financial support varies through the year. Make sure to bear this in mind when agreeing to any type of credit agreement. The key to managing finances, including an overdraft successfully, is to fully understand their potential pitfalls as well as how and when you will pay it all back. It’s important to create a realistic budget for this that includes emergency funds. Our main piece of advice is to fully research the financial agreements you enter into beforehand and have a financial plan to stay on top of your repayments. Opportunities such as a 0% interest rate overdraft are an appealing choice for students, however repayments and eventual fees can accumulate quickly. Find out more information on overdrafts as a student.  

Overdraft Fees

Many banks offer student accounts with a large overdraft at 0% interest (for a certain period of time). For a lot of students, this can be the difference between purchasing essential items and going without. It can be a great tool for when funds are running low. In the National Student Money Survey by Save The Student, 35% of students said that they use their student overdraft as a source of income. It’s tempting to view your student overdraft as free money however, it’s important to understand that this is a loan to your bank. It should be used as an emergency fund or as an option to dip into when necessary, with the awareness that it will need to be paid back, ideally as soon as possible. During Freshers week as a student, many banks will approach you with offers for student accounts that come with large, and often interest-free (for a time!) overdrafts. Make sure to do your research into all available options before committing to one – if any. Read up on the advantages and disadvantages of student overdrafts before making any decisions.  

Buy Now Pay Later

Buy Now Pay Later providers such as Klarna, PayPal, Clearpay and Amazon can be a great option for you spread costs. So many stores offer Buy Now Pay Later payments to help with clothing, food, and student essentials such as stationery, textbooks, kitchen equipment, and even online subscriptions providing access to articles. This can look like a great option; however, this is only if you are able to manage these ongoing payments.

The Dangers of Buy Now Pay Later

It’s important to understand that Buy Now Pay later is a form of credit. By taking out this credit, you are agreeing that Buy Now Pay Later providers can take action against you if you do not pay this back on time. You will be in debt to the company. This can lead to potential fees, making it harder to pay back as well as the potential for debt collection action. On top of this, Buy Now Pay Later is not a regulated agreement, meaning it is easy to take out more than you can afford.  

Help with Debt as a Student

When you’re studying, you’re often on a very low income and have to rely on bursaries and student loans in order to cover your living costs. Sometimes it’s possible to find part-time employment that works around your studies, but even with this you may still find that your money only stretches so far. If you’re struggling to make the payments on credit cards, store cards or loans as well as paying your rent and buying food, you may need debt help. The longer you wait, the worse your situation will get. Get in touch with a team of experienced debt advisers at Trust Deed Scotland ® for tailored, confidential and non-judgmental advice. We understand that people from all walks of life can find themselves dealing with unaffordable debt for various reasons. We will never judge. Get in touch today by calling 0141 221 0999. Alternatively, find out if you’re eligible to apply for a formal Scottish debt solution through the Trust Deed Scotland Wizard ® tool. You can also reach us on WhatsApp if you are unable to take a call.

UK Savings Week

This UK Savings Week, there will be a lot of discussion over the importance of saving. For people who are unable to put a large amount to the side, some savings accounts can be opened with as little as £1. Then, you’re able to add to it as much and as often as you can. Savings can be for a short-term goal such as a holiday or large bill (e.g. car insurance), a long-term goal such as a down payment on a house, and a lifetime goal such as a retirement fund. Generally, it is encouraged to maintain an emergency fund to cover up to 9 months of living expenses. The reason for this is to cover you for any potential change in circumstances for example, losing your job or dealing with an illness that prevents you from working. However, we know that for many people across Scotland, a savings account with 9 months of living expenses; including accommodation payments such as rent and mortgage, as well as bills, food and travel expenses can seem out of reach. At Trust Deed Scotland®, we speak to people across the country who are struggling to make ends meet and saving any amount is currently unattainable. With the cost of living crisis stretching our budgets to the limit, every penny is needed. If you are not in a position to start your savings journey, that’s OK. You are not alone.  

UK Savings

Previous research by the Money and Pensions Survey (MaPS) found one in six adults across the UK had nothing in savings and another one in ten had £100 or less. This equates to 9 million UK adults with no savings and another 5 million with less than £100. Meaning these adults have been coping with rising costs and unexpected bills without a financial safety net. This can lead to reliance on credit. These figures encouraged a national target of encouraging a further 2 million adults across the UK to save regularly by 2030. Since this report from 2022, we can see little to no change positive change in saving habits across the UK. Although, attention was drawn to the problem a few years ago, a recent report found that:
  • Almost 65% of adults in the UK believe they wouldn’t be able to last three months without borrowing money.
  • One in seven adults said they have nothing in their savings. With 34% having less than £1,000 in a savings account.
  • 33% of UK savers said they would struggle to cover a month’s worth of living expenses if they lost their primary source of income.
 

Turning to Credit

Research by the Money and Pensions Survey (MaPS) found that among the 79% of UK adults using credit, 43% felt anxious about how much they owe. When struggling to make ends meet, reliance on credit can become the only option. However, using credit to for even one payment can quickly snowball into unforeseen fees. Many Trust Deed Scotland® customers get in touch having used credit to pay for essentials, and now have nothing left over to pay off debt repayments such as credit cards. If you are in a similar position, this may be the sign to get advice from an experienced debt adviser.  

Paying Off Debt

If you are making payments towards debt, prioritise paying debt off before adding to a savings account. Trust Deed Scotland® provide tailored debt advice on all available debt solutions in Scotland. Our experienced Trust Deed Scotland® debt advisers offer non-judgmental, straightforward tailored debt advice and guide our customers step-by-step on their journey; allowing our customers to make informed decisions on the best solutions for them. Benefits of a formal debt solution include:
  • Affordable Monthly Payment
  • Unaffordable Debt Written Off
  • Interest & Charges Frozen
  • Reduced Creditor Contact
  • A Fresh Financial Start
Together, we can help you take on your debt and work towards improving your financial future. A future where you can achieve your savings goals. Contact our team on 0141 221 099. Alternatively, get in touch via our WhatsApp Debt Advice service or to quickly check the debt solutions you may be eligible for, use our Trust Deed Wizard® tool.

Talk Money Week 2024

The 4th November 2024 marks the start of UK Talk Money Week. The annual event is run by Money and Pensions Service, usually falling on the second week of November. Talk Money Week is a time for debt charities and companies including Trust Deed Scotland® to speak out and encourage people across the country to open up about their money and debt worries. We want to highlight that although this week has a strong focus on talking about money, Talk Money Week also brings awareness to the importance of having these conversations all year round. For all ages, talking about money is extremely valuable – from pocket money to pensions. By opening up and sharing our experiences and knowledge, we can create a brighter financial future for us all.  

Do One Thing

The focus of Talk Money Week’s is to encourage people to Do One Thing that could help improve their financial wellbeing – whether a small or big act – and encourage others to do the same. They suggest talking to a child about pocket money, using one of the free tools or calculators, or getting financially educated.  

Talk Money Week Podcast Episode

For Talk Money Week 2024, Trust Deed Scotland® alongside Blethered with Sean McDonald spoke to one of our previous customers, Becky about her experience with unaffordable debt. This inspiring episode is an important one for Trust Deed Scotland®, we often speak about the importance of our TrustPilot reviews in showing people across Scotland that debt happens, and there is help available. However, this informal chat with Becky dives deeper and illustrates how easy it can be to have debt. Becky completed a debt solution and has recently shared the exciting news that she is a homeowner. Her story can help to inspire many more people across Scotland, listen here.  

The Importance of Talking About Money Debt

A key focus of Talk Money Week every year is to encourage conversations about unaffordable debt. By having this conversation, you can improve your physical, mental and financial wellbeing. Money and Pensions research shows that talking about money can help you to:
  • Make better and less risky financial decisions
  • Have stronger personal relationships
  • Help your children form good lifetime money habits
  • Feel less stressed or anxious and feel more in control
With money conversations involved in everyday lives, you can build financial confidence and resilience to face whatever the future throws at us. For Talk Money Week, start this conversation in any walk of life, including:
  • In your workplace
  • At home with friends and family
  • In educational establishments, or with debt charities
  • With the people to who you owe money to
However, we understand that isn’t easy talking about money and debt. In our most recent survey, 44% of our customers said that the fear being judged, or feel embarrassed or ashamed of their debt when the truth is problem debt can happen to anyone.

How long do people wait before getting help with their debt?

In a 2024 customer survey of existing Trust Deed Scotland® & Harper McDermott customers…
  • 16.3% got debt advice straight away.
  • 34.4% waited up to 1 year before getting debt advice.
  • 22.4% waited between 1 and 2 years before getting debt advice.
  • 26.9% waited over 2 years before getting debt advice.
Almost 50% waited over a year before finally asking for help with their unaffordable debt.

What type of debts worried our customers most?

Credit card debts are the most troublesome type of debt that our customers encounter.
  • 79% were worried about credit card debt
  • 60% were worried about personal loans
  • 30% were worried about their overdraft
  • 18% were worried about council tax arrears
  • 17% were worried about payday loans
  • 15% were worried about buy now pay later
  • 14% were worried about gas and electric bills
  • Lastly, 36% were worried about another type of unaffordable debt (including HMRC, DWP, Mortgage arrears, rent arrears and car finance)

What impact did debt have on our customers’ mental health?

We asked our customers if their mental health or physical health was impacted by their debt problem.
  • 93.1% of customers lost sleep worrying about their debt.
  • 90.9% of customers said that their mental health was impacted before entering into a debt solution.
  • 89% of customers said that their mental health improved after entering their chosen debt solution.
Of those who said that debt had impacted their mental health, 98% also said that entering into a debt solution improved their mental health.

What do people who have previously started a conversation with Trust Deed Scotland® say about their experience?

At Trust Deed Scotland® we currently have over [reviews] reviews from our customers, with a rating of 5/5 rating on TrustPilot. Our Trust Deed Scotland reviews are just as important to us, not only as a signal that our customers are happy with the service that they have received from us but also because they allow people with problem debt in Scotland to find other individuals who were once in the same position that they too find themselves in. We’re always keen to take action on any feedback that we receive to make improvements to our processes wherever we can and continuously improve our own learning and development as a leading Scottish debt solutions provider. Our experienced debt advisers received reviews in the run-up to Talk Money Week 2024 which perfectly described many of the feelings that individuals have when they’re looking for help with their unaffordable debt… Matthew McNally was our adviser from the very start and he guided us through one of the toughest periods of our lives and put our minds at ease from the beginning. Our financial situation arose due to one of our children being diagnosed with cancer and my wife and I having to stay off work to care for her. Matthew was extremely understanding and promised to find a solution for us, which he did. As a result he was able to relieve one of our worries and stresses and put us in a much better financial position where we could focus entirely on the care for our daughter going forward.” – Paul Jacqui was really incredible. It’s really nerve wrecking to make that call, there’s lots of questions to answer and it can feel really embarrassing and overwhelming. Jacqui was super patient, really helpful and helped put my mind at ease. I didn’t feel judged, I felt really supported and comfortable through the whole process. Now a huge weight is off my shoulders and things feel a bit more normal again.” – Heather “Debt adviser Jason made my entire time better than I could of imagined. He’s not only professional and good at his job, he went and above beyond for me with nice thoughtful words and positivity towards my unfortunate life situations.” – Dale “I was a bit scared and embarrassed to call but once I made the call Michael reassured me straight away, I felt that Michael went above and beyond and helped me through everything, 100% tremendously made me feel better in myself as well.” – Derek “The help and advice I received from Anisah was absolutely outstanding. I cannot thank her enough for helping me manage my debts that I didn’t think I would or could ever get out off. As you can imagine, it feels like a massive weight has been lifted off my shoulders and I can breathe again.” – Lee-Anne  

Start a conversation about your unaffordable debt

Our experienced, friendly debt advisers offer tailored debt advice and explain the advantages and disadvantages of any formal debt solutions that you may be eligible for. You can contact Trust Deed Scotland® on 0141 221 0999 or use the Trust Deed Scotland Wizard® Tool to find out more about your options.

Talk Money Week 2025

The 3rd November 2025 marks the start of UK Talk Money Week. The annual event is run by Money and Pensions Service, usually falling on the second week of November. Talk Money Week is a time for debt charities and companies, including Trust Deed Scotland® to speak out and encourage people across the country to open up about their money and debt worries. We all think about money way more than we talk about it. Talk Money Week is here to get the conversation started, whether it’s about saving, debt, or just getting by.

Ready to start the conversation?

  Chatting about money isn’t always easy. It can feel a bit uncomfortable, maybe even a little nerve-wracking. But honestly? There are many tougher things to talk about. Money shouldn’t be one of them. The more we talk about it, the more normal it becomes and before long, it’s just another everyday conversation.

The Importance of Talking About Money Debt

A key focus of Talk Money Week every year is to encourage conversations about unaffordable debt. By having this conversation, you can improve your physical, mental and financial wellbeing. Money and Pensions research shows that talking about money can help you to:
  • Make better and less risky financial decisions
  • Have stronger personal relationships
  • Help your children form good lifetime money habits
  • Feel less stressed or anxious and feel more in control
With money conversations involved in everyday lives, you can build financial confidence and resilience to face whatever the future throws at us. For Talk Money Week, start this conversation in any walk of life, including:
  • In your workplace
  • At home with friends and family
  • In educational establishments, or with debt charities
  • With the people to who you owe money to
However, we understand that isn’t easy talking about money and debt. In our most recent survey, 44% of our customers said that the fear being judged, or feel embarrassed or ashamed of their debt when the truth is problem debt can happen to anyone.

How long do people wait before getting help with their debt?

In a 2024 customer survey of existing Trust Deed Scotland® & Harper McDermott customers…
  • 16.3% got debt advice straight away.
  • 34.4% waited up to 1 year before getting debt advice.
  • 22.4% waited between 1 and 2 years before getting debt advice.
  • 26.9% waited over 2 years before getting debt advice.
Almost 50% waited over a year before finally asking for help with their unaffordable debt.

What type of debts worried our customers most?

Credit card debts are the most troublesome type of debt that our customers encounter.
  • 79% were worried about credit card debt
  • 60% were worried about personal loans
  • 30% were worried about their overdraft
  • 18% were worried about council tax arrears
  • 17% were worried about payday loans
  • 15% were worried about buy now pay later
  • 14% were worried about gas and electric bills
  • Lastly, 36% were worried about another type of unaffordable debt (including HMRC, DWP, Mortgage arrears, rent arrears and car finance)

What impact did debt have on our customers’ mental health?

We asked our customers if their mental health or physical health was impacted by their debt problem.
  • 93.1% of customers lost sleep worrying about their debt.
  • 90.9% of customers said that their mental health was impacted before entering into a debt solution.
  • 89% of customers said that their mental health improved after entering their chosen debt solution.
Of those who said that debt had impacted their mental health, 98% also said that entering into a debt solution improved their mental health.

What do people who have previously started a conversation with Trust Deed Scotland® say about their experience?

At Trust Deed Scotland® we currently have over [reviews] reviews from our customers, with a rating of 5/5 rating on TrustPilot. Our Trust Deed Scotland reviews are just as important to us, not only as a signal that our customers are happy with the service that they have received from us but also because they allow people with problem debt in Scotland to find other individuals who were once in the same position that they too find themselves in. We’re always keen to take action on any feedback that we receive to make improvements to our processes wherever we can and continuously improve our own learning and development as a leading Scottish debt solutions provider. Our experienced debt advisers received reviews in the run-up to Talk Money Week 2024 which perfectly described many of the feelings that individuals have when they’re looking for help with their unaffordable debt… Matthew McNally was our adviser from the very start and he guided us through one of the toughest periods of our lives and put our minds at ease from the beginning. Our financial situation arose due to one of our children being diagnosed with cancer and my wife and I having to stay off work to care for her. Matthew was extremely understanding and promised to find a solution for us, which he did. As a result he was able to relieve one of our worries and stresses and put us in a much better financial position where we could focus entirely on the care for our daughter going forward.” – Paul Jacqui was really incredible. It’s really nerve wrecking to make that call, there’s lots of questions to answer and it can feel really embarrassing and overwhelming. Jacqui was super patient, really helpful and helped put my mind at ease. I didn’t feel judged, I felt really supported and comfortable through the whole process. Now a huge weight is off my shoulders and things feel a bit more normal again.” – Heather “Debt adviser Jason made my entire time better than I could of imagined. He’s not only professional and good at his job, he went and above beyond for me with nice thoughtful words and positivity towards my unfortunate life situations.” – Dale “I was a bit scared and embarrassed to call but once I made the call Michael reassured me straight away, I felt that Michael went above and beyond and helped me through everything, 100% tremendously made me feel better in myself as well.” – Derek “The help and advice I received from Anisah was absolutely outstanding. I cannot thank her enough for helping me manage my debts that I didn’t think I would or could ever get out off. As you can imagine, it feels like a massive weight has been lifted off my shoulders and I can breathe again.” – Lee-Anne  

Start a conversation about your unaffordable debt

Our experienced, friendly debt advisers offer tailored debt advice and explain the advantages and disadvantages of any formal debt solutions that you may be eligible for. You can contact Trust Deed Scotland® on 0141 221 0999 or use the Trust Deed Scotland Wizard® Tool to find out more about your options.

Black Friday Debt 2025

It’s BFCM week, better known as Black Friday and Cyber Monday. It’s a marketing onslaught that can be hard to resist. Our email inboxes are already filling up with promotions of all kinds, from electronics to apparel and fashion brands. Most retail websites we visit are offering generous voucher codes. We can’t browse our socials without finding clickbaitesque deals. We can’t read a newspaper, watch TV, or even listen to the radio without being offered even more discounts. It’s easy to get caught up in the shopping frenzy of Black Friday and end up spending more than we should. However, you should avoid spending money that you don’t have. Almost four in ten shoppers admit to Black Friday regret after splurging on impulse buys, according to new research by Tesco Mobile. Just over a quarter of the 2,000 respondents admitted to buying items they have never used. PriceWaterCooper, a global consulting, audit and tax firm, predicts that Total UK Black Friday spending is predicted to be £6.4bn in 2025, a 1.5% increase from 2024. The average spend per person is expected to be £262, up 13% from last year. Men are forecast to spend 43% more than women.

Resisting the pull of Black Friday and how it can affect mental health

Black Friday is designed to create urgency. Limited stock messages, countdown clocks and bold discount claims encourage quick decisions. When we feel we are running out of time, we are more likely to buy something without thinking it through. Studies also show that the pressure to buy can impact mental wellbeing. Constant advertising can create a fear of missing out (FOMO), which pushes some people to spend in order to feel better in the short term. Compulsive Buying Disorder also known as shopping addiction or oniomania, is a harmful behavioural condition and is estimated to affect around 300,000 people in Scotland. Psychotherapists writing in the Comprehensive Psychiatry journal have argued that addiction to online shopping should be formally recognised as an official mental-health disorder. Researchers say the condition presents consistent symptoms and characteristics, and that it can significantly affect emotions, thinking patterns, and daily life. Although “buying-shopping disorder” (BSD) has been recognised for decades, experts warn that it has taken on a new intensity in the internet age. Constant access to online stores, targeted advertising, flash sales and one-click purchasing can make urges stronger and harder to control. The Priory Group notes that when individuals overcome one addiction, such as alcoholism, other compulsive behaviours can sometimes emerge, including shopping. These behaviours often worsen in the run-up to the festivities, throughout Black Friday and Cyber Monday, and again during the January sales. Speaking about shopping addiction, they explained: “All rationale and reason around overspending are overlooked for the short-term gain, ignoring the longer-term consequences.” Some temporary coping and recovery strategies include:
  • Seeking support from people who understand the urges (other recovering shopping addicts, therapists, trusted friends)
  • Removing shopping apps from your phone
  • Unsubscribing from email and SMS marketing
  • Discarding promotional leaflets that arrive through the letterbox
  • Avoiding websites that you know will push Black Friday or sales content
  • Planning other activities before, during and after Black Friday
  • Avoiding social media entirely, or at least muting or unfollowing retail brands
If you are concerned about your mental wellbeing, our Support Services Hub provides further guidance and lists organisations such as SAMH and Breathing Space, two excellent Scottish organisations specialising in mental health support.

Black Friday and Buy Now, Pay Later: A toxic combination

  As retailers compete aggressively for your attention, the tactics used to drive spending often become more intense, especially during Black Friday. Time-limited offers, countdown timers, and personalised ads create a sense of urgency that can lead people to spend more than they intended. At the same time, the rapid expansion of Buy Now, Pay Later (BNPL) options across almost every major e-commerce website has added another layer of risk. BNPL is often promoted as a simple, interest-free way to spread payments, but the reality can be very different. The risks of BNPL during Black Friday BNPL can quickly become a problem because of: Deferred payments that seem manageable in November but pile up in December and January Late fees or additional charges if just one instalment is missed Debt stacking, where multiple BNPL plans run simultaneously across different providers Reduced visibility of your total borrowing — BNPL payments are easy to forget, and not all appear clearly on bank statements Encouragement to spend more, as BNPL increases average order values and lowers the psychological barrier to checkout During heavy sales periods, these risks increase dramatically because people make multiple purchases in a short space of time.

BNPL regulation in 2025

As of 2025, the UK has continued moving towards greater regulation of BNPL products, with the Financial Conduct Authority (FCA) urging firms to treat customers fairly and provide clearer information. However, full regulation of all BNPL providers is not yet complete, meaning many shoppers still face:
  • Inconsistent affordability checks
  • Limited transparency around late fees
  • Varying levels of consumer protection depending on the provider
This creates a grey area where vulnerable consumers, especially those already worried about money, remain at risk of harm. The FCA have said that in 2026, thanks to the UK government’s intervention, it will start regulating Buy Now Pay Later, using its more formal name – Deferred Payment Credit (DPC). A real-world example of why BNPL needs tighter regulation: A typical situation we hear from customers goes like this: “I bought a few things over Black Friday. £30 here, £60 there. Each one felt affordable, and BNPL let me spread the payments. But by January I had six different instalment plans due at once, all small amounts individually, but together it was too much.” This pattern is extremely common and can push people into overdrafts, credit cards, or further borrowing to cover BNPL instalments. The bottom line BNPL is not inherently bad, but during Black Friday, when spending pressure is at its peak, it can become a toxic combination. Without careful budgeting, BNPL can turn short-term convenience into long-term financial stress.  

Black Friday: Why the Deals Often Aren’t Real Deals

Black Friday has a reputation for huge savings, but the evidence shows otherwise. Recent research from Which? (2024) analysed 175 products across major UK retailers including Amazon, Currys and Argos. Their findings were clear: 0% of the products were at their cheapest price on Black Friday 100% were cheaper or the same price at other points during the year. During the broader Black Friday period (15 Nov–12 Dec), 83% were cheaper or equal in price at another time, and 42% had been cheaper at least once in the previous six months Coverage in the UK press, including The Guardian, highlighted that not a single tracked item hit its lowest price on Black Friday, undermining the belief that it’s the best time to buy big-ticket items. In other words: the ‘limited-time deal’ you’re rushing to buy may not be a deal at all. Some retailers also take advantage of the Black Friday hype by promoting discounts that look substantial, but still don’t offer the best value. This becomes even more risky when buying expensive items, especially if it means dipping into an overdraft, using a credit card, or relying on Buy Now, Pay Later to “grab a bargain”. A simple tactic to avoid impulse purchases If you see something you think you must buy, add it to your basket — then step away and revisit it later. Ask yourself:
  • Do I still want this?
  • Can I actually afford it today, without borrowing?
If you hesitate on either point, it may have been an impulse decision triggered by the sales environment.

Why waiting can save you money

Most online retailers use cart abandonment strategies. About 41% of shoppers abandon their baskets and retailers know this. As a result, waiting can lead to:
  • additional discount codes
  • free-delivery offers
  • price-drop notifications
Or, you may simply realise you didn’t really need the item after all.

Christmas debt

Regardless of how you feel about Christmas, don’t let money and debt cause you stress. Christmas debt can be really damaging…
  1. It adds stress in the back of your mind & stops you from enjoying time with your family.
  2. You start the new year on the wrong foot, New Year’s resolutions are trumped by Christmas debt.
  3. It cost you money. Buy now pay later, credit cards and store cards are expensive forms of borrowed debt.
To avoid going into debt this Christmas, we recommend making a Christmas budget and sticking to it. Don’t feel pressured to spend more than you can afford. You don’t want to start 2026 with Christmas debt hanging over your head.

Help with unaffordable debts

Trust Deed Scotland® have thousands of five-star Scottish debt help reviews on Trustpilot. With our experience of having helped over [volume] people in Scotland, we offer advice on Trust Deeds, the Debt Arrangement Scheme and alternative Scottish debt solutions.
  • Reduce monthly payments
  • Unaffordable debts are written off upon successful completion of solutions
  • Frozen interest and charges
  • Reduced creditor contact
To find out more about the risks and benefits of these solutions from our experienced debt team, contact Trust Deed Scotland on 0141 221 0999, or complete our online Trust Deed Wizard form.
May not be suitable in all circumstances. Fees apply. Credit rating may be affected. Free debt advice available from moneyhelper.org.uk. For more info see trustdeedscotland.net/adterms

Pet Costs in 2024

With nearly 60% of us in the UK owning a pet, we are clearly a nation of animal lovers. Bringing us comfort, companionship, and – of course – the joy from the adorability of our furry friends; it goes without saying that we have never-ending love for our pets. However, owning a pet doesn’t come cheap.  

Why You Should Consider the Cost of a Pet Beforehand

With the number of UK households owning a pet rising from 40% in 2019, to 62% in 2022, we stress the importance of understanding the costs of owning a pet before committing. More than 1 in 10 dog owners in the UK are now in debt due to the cost of pet care. As well as 33% borrowing money to pay for unexpected pet bills. If not properly considered, the costs of owning a pet can lead to an inability to look after your pet, or an inability to provide them with a good quality of life. Sadly, many Dogs Trust’s centres have been finding themselves at full capacity, with an increasing number of pets brought in with untreated health conditions. Pet owners are simply finding the costs too steep. For anyone considering owning a new pet, it’s important to check that they can fit their pet’s daily expenses into their budget but any unexpected costs that may arise.  

What are the Costs of Owning a Pet?

The costs of owning a pet are dependent on the animal, breed and level of care you want to provide. Read below to get a rough idea of how much a pet costs. On average;
  • Owning a dog in the UK has a lifetime cost of £30,800.
  • Owning a cat in the UK has a lifetime cost of £12,000 – £24,000.
  • Owning a rabbit in the UK has a lifetime cost of £6,500 – £9,000.
  • Owning a fish in the UK will be more low-income friendly than the above pets, averaging at a few thousand pounds through their life.
Check the RSPCA Pet Calculator for a more accurate cost estimate.  

What Pet Costs Should You Factor into your Budget?

In a 2023 Trust Deed Scotland® customer survey, 25% of our customers told us that a lack of control over their finances was the biggest cause of their financial difficulties.* Creating and sticking to a well-planned budget will help you to stay on top of your finances and leave enough money to spend on what’s important to you – or who! A well-planned budget will help you to make room for a happy and well taken care of pet. Costs of pets that you should consider:
  • Upfront payments
  • Pet insurance
  • Medical bills/ vet fees
  • Pet grooming
  • Pet food
  • Vaccinations
  • Lodging (kennels and catteries)
  • Accessories (from toys to pet beds)
 

Rising Costs of Living

The rising costs of living affect our finances across the board. With vets also impacted by rising costs, you can expect higher fees for you and your pet. With many people across the country already cutting costs, many pet owners are also forced into cost-cutting decisions for their pet care which is likely to negatively impact their pet’s health. For example, skipping vaccines, worming treatments and emergency treatments that are now unaffordable people across the UK. A report by Pets4Homes found that 25% of pet owners were skipping trips to the vet as a direct impact of the high costs. Some pet owners may be eligible for help with their Pet’s healthcare from the PDSA. The UK animal charity that helps pets in need and in order to qualify for their help, you would typically be in receipt of benefits and live within certain areas throughout Scotland, or the wider UK. Use their pet health care eligibility calculator to find out more.  

What to Do if You Are Struggling with Your Finances

If you are struggling to keep up with payments and everyday costs, it’s important to reach out for advice as soon as possible. Money problems can quickly snowball into unaffordable debt; and, once in debt, it can be extremely difficult to get yourself out again. We know that taking care of your debt can feel like an intimidating experience. The fear of being judged or feeling ashamed or embarrassed about debt stopped 44% of our customers from reaching out sooner.* The truth is that problem debt can happen to anyone. Our non-judgemental and friendly debt advice team are here for you, you’re not alone! So, if the rising costs for your household have seriously impacted on your finances, reach out to us on our WhatsApp Debt Advice Service, or on 0141 221 0999. *Trust Deed Scotland® Customer survey from November – December 2023, with 2,246 customer responses.

Summer Childcare Costs – Parents with Debt

Many parents in debt find themselves adding to their debts over the summer so that they can arrange childcare or summer activities for their children. We know that family costs can soar once the kids are on school holiday. Budgeting for the cost of childcare as well as simply keeping the kids entertained this summer can feel overwhelming; especially when parents are already dealing with debt. Although this isn’t a new problem for parents, with rising costs impacting people across Scotland, stress and worry about how to spread the budget is growing.  

Childcare Costs during Summer School Holidays

For many, paying for full-time childcare over the summer is unaffordable. With budgets already being squeezed to cope with rising costs, paying for the essentials over summer can push family finances over the edge. In the UK, it cost an of average £943 for a school-age child to receive summer childcare in 2023; a 3% rise on the reported cost from the previous year. It’s important to note that on top of high costs, childcare over the summer can also be difficult to secure depending on where you live. Some partners are able to organise alternate shift patterns so that one parent is always home to take care of the kids as a replacement for childcare. It’s also possible for some parents to arrange a working from home arrangement to look after their children whilst working. Although a good choice as a money saving decision, both of these options can lead to increased stress, reduced quality time with your partner, as well as decreased productivity at work. There are limits to the possibilities of saving on childcare costs. Parents may find themselves with fewer job options due to their need for flexibility, parents can be forced to reduce their working hours to find time to look after their children and may use their holiday time to watch the kids; meaning that they don’t benefit from relaxing time-off. For single parents without friends or family who are able to help out, they can have no choice but to pay for childcare. You may be eligible for childcare funding in Scotland. Although working families can benefit more from the financial support in Scotland such as free school meals, bus fare and lower-cost childcare in comparison to across the UK, many households still struggle to meet a socially acceptable standard of living. This is the case even for parents who work full-time on the national living wage. In the UK, the average cost of nursery childcare for a child under 2 years old is £148.63 per week for 25 hours, or £300 a week for full-time childcare. In Scotland, the average price for holiday childcare was reported at £157.22 per week in 2023.  

Debt Help for Parents

If you are finding it challenging to cover the monthly necessities and make repayments to your debts, Trust Deed Scotland® can advise you on a range of debt solutions to help you manage your debt and free up your money; so you can have less worry about how you’ll cover childcare costs over the summer. 45% of our customers currently in Scottish debt solutions are raising one or more child¹. Having advised nearly half of our customers who have at least one child to support, Trust Deed Scotland® are well-experienced in ensuring the most beneficial debt advice for you and your family. We can talk you through all available debt solutions in Scotland, including Trust Deeds, the Debt Arrangement Scheme (DAS), Minimal Asset Process (MAP) and Sequestration; helping you to choose the right debt solution for you and your family’s circumstances. Get in touch to put a plan in place for your future.   ¹ data from February 2024.

Saving Money as a Wedding Guest

Wedding season is here. It’s time to celebrate with your friends and family as they mark a new chapter in their lives. However, when finances are tight, this can be a stressful time while you figure out how to fit the costs into your budget, save money and still make sure that you can be a part of the couple’s big day. Below are our top tips to keep costs under control and stay within your budget as a wedding guest.  

Budget for the Wedding in Advance

Firstly, figure out your budget for the wedding day and any additional events. This includes accommodation, travel costs, wedding gifts and spending money for any correlating events such as the hen do or stag do. Don’t worry if it’s tight, there are many cost-saving options that can help you stick to this. Tip 1: take cash with you on the wedding day or other event and stick to only spending this. Once it’s gone, it’s gone.  

Book Accommodation Early

It’s unlikely that you will score a good deal on last minute accommodation – and it is risky to wait with the hope that you will! You may end up stuck with the most expensive accommodation as your only option. We recommend looking into your options in advance. Tip 2: book group accommodation. Not only can booking for accommodation as a group add more fun to the experience, it also helps you to save money. There are options that can end up cheaper than booking a hotel room when split around a group of people. Have a look at vrbo.com, airbnb and booking.com. Remember to explore your options with accommodation that’s a bit further out. Splitting a taxi with a group of you to head to a cheaper stay may be a money-saver compared to more expensive accommodation closer to the wedding venue.

Buy the Wedding Gift Early

Browse your family member’s or friend’s wedding gift list early to pick the best option. It’s likely that the least reasonably priced gifts will be left to the end – so get there as soon as you can! This way, you are free to pick which option best fits into your budget. It’s important to remember that for gifts that are truly unaffordable for you, it is best to put your financial stability over buying the dream wedding gift. Alternatively, organise with a group to buy one of the couple’s picks from their wedding gift list by splitting the cost. This way, you can put forward what you can truly afford and the couple still receive their chosen gift. Tip 3: if the couple request wedding gifts in cash, you can get clever with this. For example, find out where they are going for the honeymoon and gift the money in this currency for an added touch. Remember, only gift what you can afford.

Save on Your Wedding Guest Outfit

Try to recycle items in your wardrobe however, we’ve all been there when it feels like you have nothing to wear… but this isn’t an excuse to buy something new! Utilise free options first such as borrowing from friends and family – you can promise to return the favour when they next have an upcoming event! The next step is to check cost-saving shops such as ebay or vinted for a good deal.

Know When To Say No

We all know that a wedding celebration doesn’t always involve just the wedding ceremony. You may feel expected to attend the engagement party, bridal shower, pre-wedding dinner… but don’t feel as though you are obliged to attend everything… or anything. If attending more will put a strain on your finances, politely explain that you can’t make it. Remember, the couple already know what it’s like to be counting the pennies – they are planning a wedding after all! So, if you need to cut costs in certain areas, they are likely to understand. The main goal is for friends and family to be around to celebrate the occasion with them.  

Help is Available

For some, the joy of seeing a loved one celebrate such an important day can be overshadowed by the stress of unaffordable debt. Even as a wedding guest, there are many costs to attending the wedding that can be unaffordable. If you are concerned about your financial situation and need friendly, non-judgemental and confidential debt advice, you can talk to Trust Deed Scotland®. Or try our Trust Deed Wizard® Tool to find out if you are eligible for debt help.