Category: Trust Deed Scotland Foundation

Trust Deed Scotland^® has reached an important milestone, surpassing 13,000 customer reviews on Trustpilot. While the number itself is significant, what matters most is what those reviews represent. Behind every review is someone who reached out for help with their debts, often during one of the most stressful periods of their life. For many people, taking that first step and asking for advice is the hardest part.

Why Reviews Matter When You’re Worried About Debt

Research consistently shows that many people delay seeking debt advice because of embarrassment, fear of judgement, or uncertainty about where to turn. For someone struggling financially, hearing about the experiences of others who have already taken that step can provide reassurance and confidence. In fact, surveys show that 72% of people read Trustpilot reviews before contacting a debt advice provider, highlighting how important real customer experiences can be when someone is deciding who to trust for support. Reading honest feedback from others who have been in similar situations can help people realise that they are not alone and that there are accessible debt solutions available.

The Hidden Problem of Waiting Too Long

One of the most common themes we hear from customers is that they wish they had asked for help sooner. Many people spend months or even years trying to manage their debts on their own before seeking advice. During that time, they often cut back on essentials, borrow from friends or family, or struggle to keep up with multiple payments. Unfortunately, delaying support can make the situation more stressful and difficult to manage. Getting professional advice earlier can often open up solutions that reduce pressure and make debts more manageable.

Real Experiences From People Who Asked for Help

Across thousands of Trustpilot reviews, customers frequently mention the same things about their experience. Many say they felt nervous before making the first call, but quickly realised they were speaking to someone who genuinely wanted to help. One recent reviewer shared how their fears disappeared almost immediately: “I was really nervous to contact them to seek help because I was afraid of being judged. Five minutes into my first phone call, my fears were eased. Barry, who handled my case, was top class from start to finish, and it is the best decision I have made in years. I am now on my way to a happier, debt free future.” Others highlight how having an experienced debt adviser made a stressful situation far easier to deal with: “Allan was fantastic at guiding me through this process. He was very kind, personable and completely judgement free. He managed to get my debt payments massively reduced, which has lowered my stress levels by a significant amount.” Many customers also mention how clearly the process is explained and how approachable advisors are throughout: “From start to finish, Jacqui was professional, patient and never made me feel judged. She explained everything clearly, answered all my questions and made sure I understood my options before moving forward.” For people who may have been worrying about their debts for a long time, simply having a supportive and understanding conversation can make a huge difference.

Breaking the Stigma Around Debt

Debt can affect anyone. Unexpected life events, rising living costs, illness, relationship breakdowns, or job changes can quickly turn manageable finances into a difficult situation. Despite this, many people still feel embarrassed about asking for help. The thousands of reviews shared by Trust Deed Scotland customers show a very different reality. They highlight how important empathy, understanding, and tailored debt advice can be when someone is facing financial difficulties. By sharing their experiences publicly, these customers help others realise that seeking help is nothing to be ashamed of.

More Than Just a Number

Reaching 13,000 reviews is a significant milestone, but it also represents thousands of individuals in Scotland who have taken positive steps to address their unaffordable debt problem. The latest milestone builds on earlier achievements, including when Trust Deed Scotland^® first surpassed 10,000 Trustpilot reviews and later 12,000 reviews, as more customers chose to share their experiences of getting support with their debts. For many people, the biggest barrier is simply making that first call. If reading the experiences of others helps even one person feel more confident about asking for advice and taking control of their finances, then every review shared becomes far more meaningful than just a number.

Trust Deed Scotland^® recently held our annual Macmillan Coffee Morning in support of the incredible work Macmillan Cancer Support does for people affected by cancer. We’re delighted to share that, thanks to the generosity and effort of everyone involved, we raised a wonderful contribution towards their vital services. As an employee-owned company, our team takes great pride in supporting meaningful causes. From baking to tasting, it was a heartfelt effort that brought us together for something truly important.

Macmillan Cancer Support There are more than 3 million people living with cancer in the UK. By 2030, this figure is expected to rise to 4 million.

Macmillan is the UK’s leading cancer care charity, working to help everyone with cancer live life as fully as they can. Understanding the many ways in which cancer can affect a person’s life, Macmillan provides physical, financial and emotional support. Through the money raised, Macmillan supports vital cancer services and research as well as campaigning to achieve better cancer care and working to support the cancer workforce. In their latest report, the charity shared their achievements from 2024:

• Macmillan services reached and supported an estimated 2.4 million people affected by cancer.
• Macmillan nurses, support workers and palliative care nurses reached approximately 484,000 people living with cancer.
• The charity provides invaluable Grants and Benefits Advice, maintaining a welfare rights helpline and financial guidance service.
• Macmillan supporters and fundraisers raised £239.7 million.

We are extremely proud to support Macmillan in reaching more people affected by cancer in the coming year. The charity is 98% funded by voluntary donations, so the Trust Deed Scotland^® team hope that our donation will be a valuable contribution in helping the charity continue their amazing work. To make a donation or to find out more about the support provided, head to Macmillan Cancer Support’s website.  

Financial Support

Both Macmillan Cancer Support and Trust Deed Scotland^® understand that a cancer diagnosis can impact on a person’s financial situation. Millions of people living with cancer rely on Macmillan and external financial support to help with paying bills and the costs that going through treatment can bring. Impacts on health can lead anyone into financial difficulty. At Trust Deed Scotland^®, we help people dealing with problem debt to find a solution for their debt, regardless of the reason that they find themselves in need of our advice. We understand that talking about debt can be difficult. When talking to one of our debt advisers, you receive non-judgmental, friendly and compassionate advice. Read more from our customers throughout every stage of their debt help journey with Trust Deed Scotland^® on TrustPilot. To get in touch with an experienced debt adviser today, call on 0141 221 0999. Alternatively, message us on WhatsApp. Or quickly check the debt solutions that you may be eligible for, use our Trust Deed Wizard^® tool.

Trust Deed Scotland^® have more 5 Star TrustPilot reviews than all other Trust Deed providers combined. We are Scotland’s No.1 Debt Solutions provider, specialising in Protected Trust Deeds and the Debt Arrangement Scheme (DAS)¹ and we’ve always been proud of our customer feedback. We have now reached a new milestone of 11,000 Trustpilot reviews, 98% of which are 5 star ratings. No matter what service you’re seeking, choosing which company to put your trust in can be a difficult decision. Hearing from current and previous customers as they share their experiences can help make that decision easier. Trust is everything when you’re looking for help with debt and this is why we hold our TrustPilot reviews in such high regard. As we approached our 11,000 TrustPilot reviews milestone for debt advice reviews, Martin said: “Jacqui was amazing at helping me set up my Trust Deed. She explained everything fully to me and made the entire process straightforward. Positive and polite throughout the whole communication.“   Writing a review of her Debt Arrangement Scheme experience with us, our customer Fiona wrote: “There was no judgement whatsoever, Matthew was reassuring and kept me well informed of my options, the process and timescales and ensured that my repayment plan was affordable. Everything was dealt with promptly and I know that I can contact them at any time if I have any changes or questions.“   Reviewing his experience with Trust Deed Scotland, our customer Will said: “Andrew was very polite, very knowledgeable and helpful and patient and as such was able to answer all my questions that I had which helps put your mind at rest in the knowledge you are in good hands.“ Will first entered into a Protected Trust Deed with us in 2022 and is approaching the final year of his chosen solution. We’re glad to be able to assist our customers’ throughout their journey if they ever experience any bumps in the road.

What Did Our 11,000th Reviewer Say of Their Experience with Trust Deed Scotland?

Our 11,000th reviewer, Bradley left a review after speaking to one of our experienced advisers: “This service wasn’t something that I was aware of until my wife said how much it helped her friend. I spoke with Scott at Trust Deed Scotland, he was excellent and very much put my debt worry at ease straight away with his professionalism and was very polite.“  

Why Does Good Debt Advice Matter?

We would like to say thank you to all our customers who have reached out to us for debt help and reviewed us. At Trust Deed Scotland^®, we invest a lot of time and effort into our own staff training to constantly evolve and enhance our customers’ experience. TrustPilot feedback and customer feedback surveys also help us to further drive these improvements. Customer reviews are also a valuable encourager in helping others to reach out for debt advice. With thousands of relatable stories, we hope that it can help to end the stigma around debt and empower others to seek debt help. Our tailored debt advice is: Non-Judgemental – Debt happens, and we’re here to listen and advise. Not to judge. We know that there are many changes in personal circumstances that lead people into unaffordable debt. For instance, we hear from our customers after experiencing redundancy, divorce, illness as well as over-commitment. Problem debt can happen to anyone; we promise that you are not alone and we are here to help. Confidential – Conversations with our debt advice team are confidential. We always respect your privacy and will not divulge your situation to anyone. Safe & Secure – Our debt advice team are based exclusively in-house. So, regardless of whether you choose to proceed with us or not, we don’t share your details with any other debt solutions companies. Balanced – We are here to provide tailored advice to you on the risks and benefits of all formal Scottish debt solutions. We help you to understand what your options are and how they will impact your day-to-day life. You will be the one who makes the decision. We will never attempt to persuade you into a debt solution, you are always the one that makes the decision. Choose a debt solution in your own time and on your own terms. Experienced – Not only are we authorised to give debt advice, but our team are also vastly experienced, with knowledge of the inner workings of formal Scottish debt solutions legislation.  

How to Contact Our Debt Advice Team Today

To get in touch with our debt advice team, please call us on 0141 221 0999. Our team of experienced debt advisers will discuss your circumstances and talk you through the available Scottish debt solutions for you. Alternatively, if you are unable to make a call, you can contact us via our WhatsApp Debt Advice Service, or quickly check your options using our Trust Deed Wizard^® tool before reaching out to us.

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  Trust Deed Scotland^® is Scotland’s No.1 Debt Solutions Provider, specialising in Protected Trust Deeds and DAS. Here’s why: In Scotland, Between 1 Jan 2024 and 30 September 2024 a total of 3,956 people entered into a Protected Trust Deed, 1,884 people were awarded Bankruptcy (Sequestration) and 3,979 people were approved for a Debt Payment Programme under the Debt Arrangement Scheme. These statutory debt solutions total 9,819 people. During this same period, Trust Deed Scotland^® (Harper McDermott Ltd) had 1,212 Trust Deeds gain protection status, had a further 1,186 approved Debt Payment Programmes under the Debt Arrangement Scheme, and a total of 0 Bankruptcies awarded. With a total number of 2,398 formal debt solutions approved during the period, this makes Trust Deed Scotland^® (Harper McDermott Ltd) the leading provider overall. Informal debt solutions such as Debt Management Plans are not included in these statistics. More information on these statistics are available from the Accountant in Bankrupty.

Since 2009, Trust Deed Scotland^® has grown to be an established household name for debt help, supporting thousands of people across Scotland. Being an employee-owned company means we’re personally invested in delivering outstanding customer care. It’s not just what we do, it’s who we are. We believe that everyone should have access to the best debt advice. That guiding principle led to our founding in 2009, and it remains just as important today. We are Scotland’s No.1 Debt Solutions provider, specialising in Protected Trust Deeds and the Debt Arrangement Scheme (DAS)¹ and we’ve always been proud of our customer feedback. Trust Deed Scotland^® have more 5 Star TrustPilot reviews than all other Trust Deed providers combined. We have now reached a new milestone of 12,000 Trustpilot reviews, 98% of which are 5 star ratings. No matter what service you’re seeking, choosing which company to put your trust in can be a difficult decision. Hearing from current and previous customers as they share their experiences can help make that decision easier. Trust is everything when you’re looking for help with debt and this is why we hold our TrustPilot reviews in such high regard. As we approached our 12,000 TrustPilot reviews milestone for debt advice reviews, in May 2025, Sharon said: “This experience has changed my life. I kept putting it off as I was ashamed, embarrassed, and worried. Michael helped me through every step of the way with kindness, support, and professionalism. I would highly recommend Trust Deed Scotland to anyone – I only wish I’d done it a long time ago. Contact them today; you won’t regret it, I promise.”   Writing a review of their Debt Arrangement Scheme experience with us, a customer from Glasgow wrote: “At the outset, I was facing a stressful set of circumstances and felt daunted by the prospect of making the right decision regarding my debt. I was extremely fortunate to receive invaluable support and highly professional advice from Val, who provided me with detailed information about possible debt solutions and worked diligently to gather everything required to put the right solution in place for me. Most importantly, throughout the process, both Val and Scott listened and responded sensitively to my needs. They communicated with me regularly, with all information being transparent and easy to understand. They were also non-judgemental and compassionate about my personal circumstances. Whenever I had questions or concerns, their expertise and support gave me the reassurance and confidence I needed to know I was making the right decision, which made the process much easier. I would highly recommend Trust Deed Scotland and Harper McDermott for the excellent customer service I received from all advisors, and for their person-centred, solution-focused approach.   Jean wrote of her experience with us, “I was so nervous before calling them. However, I did not need to worry. Shaun was so understanding and sympathetic to my circumstances. He was extremely professional, knowledgeable and explained everything so that I could easily understand my options. I am so glad I phoned them. I’m not so worried about my financial situation and can see light at the end of the tunnel.”

What Did Our 12,000th Reviewer Say of Their Experience with Trust Deed Scotland?

Our 12,000th reviewer, Emma, left a review after speaking to one of our experienced advisers, Jamie and said: “Jamie was nothing short of amazing. From the very first call, Jamie made both me and my husband feel at ease. He listened, was very patient, and communicated with us throughout the entire process until everything was signed. I can honestly say I’ll sleep better now. Trust Deed Scotland does everything for you, so don’t bury your head in the sand like I did. If you’re struggling, call them.”  

Why Does Good Debt Advice Matter?

We would like to say thank you to all our customers who have reached out to us for debt help and reviewed us. At Trust Deed Scotland^®, we invest a lot of time and effort into our own staff training to constantly evolve and enhance our customers’ experience. TrustPilot feedback and customer feedback surveys also help us to further drive these improvements. Customer reviews also provide valuable encouragement in helping others to reach out for debt advice. With thousands of relatable stories, we hope that it can help to end the stigma around debt and empower others to seek debt help. Our tailored debt advice is: Non-Judgemental – Debt happens, and we’re here to listen and advise. Not to judge. We know that there are many changes in personal circumstances that lead people into unaffordable debt. For instance, we hear from our customers after experiencing redundancy, divorce, illness as well as over-commitment. Problem debt can happen to anyone; we promise that you are not alone and we are here to help. Confidential – Conversations with our debt advice team are confidential. We always respect your privacy and will not divulge your situation to anyone. Safe & Secure – Our debt advice team are based exclusively in-house. So, regardless of whether you choose to proceed with us or not, we don’t share your details with any other debt solutions companies. Balanced – We are here to provide tailored advice to you on the risks and benefits of all formal Scottish debt solutions. We help you to understand what your options are and how they will impact your day-to-day life. You will be the one who makes the decision. We will never attempt to persuade you into a debt solution, you are always the one that makes the decision. Choose a debt solution in your own time and on your own terms. Experienced – Not only are we authorised to give debt advice, but our team are also vastly experienced, with knowledge of the inner workings of formal Scottish debt solutions legislation.  

How to Contact Our Debt Advice Team Today

To get in touch with our debt advice team, please call us on 0141 221 0999. Our team of experienced debt advisers will discuss your circumstances and talk you through the available Scottish debt solutions for you. You can quickly check your options using our Trust Deed Wizard^® tool before reaching out to us.

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  Trust Deed Scotland^® is Scotland’s No.1 Debt Solutions Provider, specialising in Protected Trust Deeds and DAS. Here’s why: In Scotland, Between 1 Jan 2024 and 30 September 2024 a total of 3,956 people entered into a Protected Trust Deed, 1,884 people were awarded Bankruptcy (Sequestration) and 3,979 people were approved for a Debt Payment Programme under the Debt Arrangement Scheme. These statutory debt solutions total 9,819 people. During this same period, Trust Deed Scotland^® (Harper McDermott Ltd) had 1,212 Trust Deeds gain protection status, had a further 1,186 approved Debt Payment Programmes under the Debt Arrangement Scheme, and a total of 0 Bankruptcies awarded. With a total number of 2,398 formal debt solutions approved during the period, this makes Trust Deed Scotland^® (Harper McDermott Ltd) the leading provider overall. Informal debt solutions such as Debt Management Plans are not included in these statistics. More information on these statistics are available from the Accountant in Bankrupty.

Trust Deed Scotland® have more 5 Star TrustPilot reviews than all other Trust Deed providers combined. Trust is everything when you’re looking for help with debt, so we’re extremely proud that Trust Deed Scotland® have more 5 Star reviews than all other Trust Deed providers combined. As a leading Scottish debt solutions provider, we’ve always been proud of our customer feedback. This week has been important for us as we’ve reached a new milestone of 9,000 Trustpilot reviews. Trust Deed Scotland® was founded in 2009 with the goal of becoming the best rated debt solutions company in Scotland, with a philosophy of putting our customers’ best interests at heart and helping them to truly realise their potential to achieve a brighter future. We’ve helped over [volume] people in Scotland by giving them tailored Scottish debt advice. 98% of our TrustPilot reviews were 5 star ratings.   As we approached our 9,000 TrustPilot reviews milestone for debt advice reviews, Amy said: “My experience with Trust Deed Scotland has been amazing – my adviser Soreena was so helpful and friendly and not at all judgemental. She kept me up to date every day of the process. I started the process on Monday and by Wednesday a solution had been put in place. I cannot believe how quick the process was and I wish I had contacted Trust Deed Scotland sooner. I feel a huge weight has been lifted off my shoulders and would recommend them to anyone struggling with their finances.”   Writing a review of her Debt Arrangement Scheme experience with us, our customer Caitlin wrote: “Shaun was absolutely amazing to talk to. There was no judgement and very clearly only wanted to make sure he was helping me in any way possible.“   Reviewing her experience with Trust Deed Scotland during a Trust Deed, our customer Nicola said: “Amazing support and empathy with my situation. Nothing was too much trouble and even though I found it very distressing at times, Danielle encouraged me to continue and that it would all be ok.“  

What Did Our 9,000th Reviewer Say of Their Trust Deed Scotland^® Experience?

Our 9,000th reviewer, Joanne left a review after recently completing her Trust Deed. “The whole process from start to finish was so easy. It was set up in a couple of days and just knowing there was an end date set to be debt free was a massive relief. Having month payments that were manageable off my income meant I could still pay all my other bills and make the payment with out any stress or worry.“ Joanne from Glasgow entered into her chosen debt solution in 2020 after receiving tailored debt advice from Vicky in our debt advice team. Now, Joanne can focus on enjoying a fresh financial start.  

Why Does Good Debt Advice Matter?

We would like to say thank you to all our customers that have reached out to us for debt help and reviewed us. At Trust Deed Scotland^®, we invest a lot of time and effort into our own training and compliance with the aim to constantly evolve and enhance our customers’ experience. TrustPilot feedback and customer feedback surveys also help us to further drive these improvements. Customer reviews are also a valuable encourager in helping others to reach out for debt advice. With thousands of relatable stories, we hope that it can help to end the stigma around debt and empower others to seek debt help. Our tailored debt advice is: Non-Judgemental – Debt happens, and we’re here to listen and advise. Not to judge. We know that there are many changes in personal circumstances that lead people into unaffordable debt. For instance, we hear from our customers after experiencing redundancy, divorce, illness as well as over-commitment. Problem debt can happen to anyone; we promise that you are not alone and we are here to help. Confidential – Chats with our debt advice team are confidential. We always respect your privacy and will not divulge your situation to anyone. Safe & Secure – Our debt advice team are based exclusively in-house. So, regardless of whether you choose to proceed with us or not, we don’t share your details with another company. Balanced – We are here to provide tailored advice to you on the risks and benefits of all formal Scottish debt solutions. We help you to understand what your options are and how they will impact your day-to-day life. You will be the one that makes the decision. We will never attempt to persuade you into a debt solution, you are always the one that makes the decision. Choose a debt solution in your own time and on your own terms. Experienced – Not only are we authorised to give debt advice, but our team are also vastly experienced, with knowledge of the inner workings of formal Scottish debt solutions legislation.  

How to Contact Our Debt Advice Team Today

To get in touch with our debt advice team, either contact us via our WhatsApp Debt Advice Service, or quickly check your options using our Trust Deed Wizard^® tool. Alternatively, call us on 0141 221 0999.

Trust Deed Scotland^® have more 5 Star TrustPilot reviews than all other Trust Deed providers combined. As a leading Scottish debt solutions provider, we’ve always been proud of our customer feedback, therefore this has been an important week for us as we’ve reached an important milestone of 8,000 Trustpilot reviews. Life can take our customers on many journeys and we would like to say thank you to our customers for letting us be part of theirs. Trust Deed Scotland^® was founded in 2009 with the goal of becoming the best rated debt solutions company in Scotland, with a philosophy of putting our customers’ best interests at heart and helping them to truly realise their potential to achieve a brighter future. We’ve helped over [volume] people in Scotland by giving them tailored Scottish debt advice. Not only do we have an excellent Trustpilot rating, but our numbers stack up too. 98.5% of our proposed Trust Deeds gain approval status making us No.1 in Scotland¹ 99.9% of our proposed Debt Payment Programmes (DPPs) under the Debt Arrangement Scheme are approved by creditors²

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Of our most recent debt advice reviews, Owen said: “I was made to feel at ease on the initial phone call and the stress was taken away instantly. I didn’t need to worry any more and all the options that I had were explained to me fully, and if I felt it wasn’t for me then I could walk away at anytime. The people that I dealt with were very understanding of my needs“

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Writing a review of her Debt Arrangement Scheme experience and Peter in our debt advice team, our customer Jade wrote: “Came to Trust Deed Scotland after being stressed about my debts and having my wages arrested. All in all, the process was a lot quicker than I thought it would be and I have now found a solution to repay my debt affordably. I never once felt judged by anyone. A special thanks to Peter who talked me through everything and helped me to gather any supporting documents needed. I feel better going into the new year knowing this is going to be resolved.“

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Reviewing her Trust Deed, our customer Amy said: “I can’t express enough how much this has saved me. I was in so much debt including loans, catalogues and credit cards. Credit cards which would have never got paid off as I was only covering the interest every month. I was terrified to take this plunge but everyone I spoke with was so lovely and understanding. It’s such a easy process. I went from spending £900 a month towards my debt to £190, 4 years later I’m totally debt free and can work on building my credit again. I was only 22 at the time of having to go into a Trust Deed, it was scary initially but honestly if you are in debt you can’t manage this is the best solution! It doesn’t affect any aspect of your life during those 4 years apart from having a bad credit score, which if you are in lots of debt it’s probably bad anyway. I have just managed to get myself a new car on finance as well so the bad credit won’t affect you forever. Thanks again Trust Deed Scotland!”

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What did our 8,000th reviewer say of their Trust Deed Scotland^® Experience?

Our 8,000th reviewer, Ethan wrote a short review about our Customer Services adviser Andrew, saying: “Spoke to Andrew today about editing my payment schedule and he had absolutely no issues in doing that for me. He made the process easy going and simple and was a gentlemen about it, great service.“  

Why does getting good debt advice matter?

At Trust Deed Scotland^® we invest much time and effort into our own training and compliance in order to constantly evolve and enhance our customers’ experience. TrustPilot feedback and customer feedback surveys help us to drive improvements too. It’s another reason why our reviews matter to us. Our tailored debt advice is: Non-Judgemental – We’re here to listen and advise. Not to judge you. We can promise you that you’re not alone in developing problem debt. There are many changes in personal circumstances that create the situation. Redundancy, divorce, illness and simply overcommitment. Problem debt can happen to anyone, but if it does happen to you, we can help you move on. Confidential – We’ll always respect your privacy and will not divulge your situation to anyone. Safe & Secure – Our advice team are based exclusively in-house and regardless of whether you choose to proceed with us or not, we’ll never share your details with any other company. We will never attempt to push you into a solution, you’ll always be the one that makes the decision in your own time, on your own terms. Balanced – We’re here to give you the risks and benefits of all formal Scottish debt solutions. This helps you to understand what your options are and how they will impact your day-to-day life. You will be the one that makes the decision. Experienced – Not only are we authorised to give debt advice, but our team are vastly experienced, with knowledge of the inner workings of formal Scottish debt solutions legislation.

Get help with your debt today

You can contact Trust Deed Scotland^® today for tailored, confidential debt advice on 0141 221 0999. Alternatively, start the process online and find out what options you might be eligible for by trying our Wizard tool.

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In 2021-2022, we achieved a protection rate of 98.5%, this made us the best performing volume provider of Protected Trust Deeds in Scotland. Trust Deeds advertised between 01/01/21 and 31/12/22. ²In this sample of 1,144 Debt Payment Programmes (DPPs) under the Debt Arrangement Scheme (DAS), approved between July 2019 and October 2021, only 1 proposed DPP was rejected and unable to proceed.

Trust Deed Scotland^® have more 5 Star TrustPilot reviews than all other Trust Deed providers combined. Trust is everything when you’re looking for help with debt, so we’re extremely proud that Trust Deed Scotland® have more 5 Star reviews than all other Trust Deed providers combined. As a leading Scottish debt solutions provider, we’ve always been proud of our customer feedback. Today is important for us as we’ve reached a new milestone of 10,000 Trustpilot reviews. Trust Deed Scotland^® was founded in 2009 with the goal of becoming the best rated debt solutions company in Scotland, with a philosophy of putting our customers’ best interests at heart and helping them to truly realise their potential to achieve a brighter future. We’ve helped over [volume] people in Scotland by giving them tailored Scottish debt advice. 98% of our TrustPilot reviews were 5 star ratings.   As we approached our 10,000 TrustPilot reviews milestone for debt advice reviews, GM said: “I’m really pleased with the support and clear advice given to me. I recommend anyone with debt issues to speak to the team at Trust Deed Scotland. The hard work and effort Michael had put in, not only helped me through the process, but he also provided me with a debt solution that was over and above my expectations. I am so happy and glad that I contacted Trust Deed Scotland. Now I can finally stop worrying about my debts.“   Writing a review of her Debt Arrangement Scheme experience with us, our customer Lucy wrote: “Thank you for the support and service I have received from Trust Deed Scotland. From my first phone call in tears stressed about my debt Shaun has been supportive and very clear about my options which really helped the process can’t thank him enough. I felt so embarrassed to be in debt so young but the process was very easy and I know feel relieved that I have taken control of my debts. If anyone is reading the review not sure what to do about there debts make the call even for advice I hid away for long enough and allowed it to take over my life it is a different feeling knowing I have this sorted but also have the support moving forward.“   Reviewing her experience with Trust Deed Scotland, our customer Corrie said: “Andrew at Trust Deed Scotland was very helpful and efficient in getting my DAS agreement in place. Great customer service and quick work.“  

What Did Our 10,000th Reviewer Say of Their Trust Deed Scotland^® Experience?

Our 10,000th reviewer, Bradley left a review after recently signing his Trust Deed. “Very helpful and willing to help, the process was very easy to understand and was described well to me. A massive weight off my shoulders.“  

Why Does Good Debt Advice Matter?

We would like to say thank you to all our customers that have reached out to us for debt help and reviewed us. At Trust Deed Scotland^®, we invest a lot of time and effort into our own training and compliance with the aim to constantly evolve and enhance our customers’ experience. TrustPilot feedback and customer feedback surveys also help us to further drive these improvements. Customer reviews are also a valuable encourager in helping others to reach out for debt advice. With thousands of relatable stories, we hope that it can help to end the stigma around debt and empower others to seek debt help. Our tailored debt advice is: Non-Judgemental – Debt happens, and we’re here to listen and advise. Not to judge. We know that there are many changes in personal circumstances that lead people into unaffordable debt. For instance, we hear from our customers after experiencing redundancy, divorce, illness as well as over-commitment. Problem debt can happen to anyone; we promise that you are not alone and we are here to help. Confidential – Chats with our debt advice team are confidential. We always respect your privacy and will not divulge your situation to anyone. Safe & Secure – Our debt advice team are based exclusively in-house. So, regardless of whether you choose to proceed with us or not, we don’t share your details with another company. Balanced – We are here to provide tailored advice to you on the risks and benefits of all formal Scottish debt solutions. We help you to understand what your options are and how they will impact your day-to-day life. You will be the one that makes the decision. We will never attempt to persuade you into a debt solution, you are always the one that makes the decision. Choose a debt solution in your own time and on your own terms. Experienced – Not only are we authorised to give debt advice, but our team are also vastly experienced, with knowledge of the inner workings of formal Scottish debt solutions legislation.  

How to Contact Our Debt Advice Team Today

To get in touch with our debt advice team, please call us on 0141 221 0999. Our team of experienced debt advisers will discuss your circumstances and talk you through the available Scottish debt solutions for you. Alternatively, if you are unable to make a call, you can contact us via our WhatsApp Debt Advice Service, or quickly check your options using our Trust Deed Wizard^® tool before reaching out to us.

The employment rate for people aged 16 – 64 in the UK was reported at 74.5% between December 2023 and February 2024. For International Worker’s Day, we want to highlight the number of people who are overworking to stay on top of high living costs. As well as those who, although are working in full-time jobs, are still dealing with unaffordable debt.  

Overworking

Although no UK employer can legally require you to work over 48 hours per week, people on a low full-time income can struggle to pay essential living costs. This is more important than ever with the Cost of Living Crisis, with 84% of people in the UK stating that rising costs are the direct cause of their debt problems. To counteract an imbalance between income and expenses, some people look for additional employment to bridge the gap in their finances. Here at Trust Deed Scotland^®, we talk to thousands of people every year who are struggling to fund their everyday essentials. In a survey from November to December 2023, we found that 74% of our customers were employed full-time¹. Unfortunately, full-time employment isn’t always enough. As shown by the report that 4.5 million UK workers were considering taking on a second job in 2023 to make ends meet.  

Cutting Back on Costs

Another way people across the UK are combating the rising cost of living is by cutting back on costs wherever possible. In a Trust Deed Scotland^® customer survey, we asked our customers where they were cutting back:¹

• 78% told us that they cut back on socialising to combat the cost of living crisis.
• 46% of our customers told us that they cut back on heating to combat the cost of living crisis.
• 44% told us that they cut back on buying food to combat the cost of living crisis.
• 28% of our customers told us that they borrowed money from family or friends to combat the cost of living crisis.
• 11% told us that they took on additional credit to combat the cost of living crisis.

Debt happens. We are here to help. We advise on the available debt solutions so that you can pay off your debts in affordable monthly payments, and so that you can feel less stressed about keeping up with the rising costs. Find out how we have helped thousands of people across Scotland manage their debts with over [reviews] reviews on TrustPilot.  

Working in the UK

Overworking can also be a problem within one job role, as well as by taking on a second job. Compared to the rest of Europe, the UK has the highest weekly average of working hours; with UK employees working 42 hours per week on average. Reported statistics also show that;

• 43% of UK workers are regularly working unpaid overtime.
• 64% of UK workers feel pressure to be available for contact regarding work constantly.
• 42% of UK workers catch up on unfinished work during their free time.

 

Work-Life Balance

Work-life balance has become a more significant topic for discussion since the pandemic, and as the country puts more importance on mental health awareness. The number of UK employees who want to work for a company that supports mental health has doubled in the past 10 years – now at 55%. As well as 66% of UK workers stating that they take work-life balance into high consideration when job hunting. Although it is clearly of high importance, many UK employees reportedly struggle with their work-life balance:

• 88% of UK employees have felt burnout from work in the last 2 years.
• 82% of UK employees don’t take their full lunch break, with many UK workers often eating lunch at their desk.
• 28% of UK employees state their productivity is directly and negatively impacted by poor work-life balance.

 

The Importance of Health and Wellbeing at Work

With such a high number of UK workers struggling to maintain a positive work-life balance, how does this affect us long-term?

Burnout

With a lack of work-life balance, workers are much more likely to experience burnout; causing both their health and work productivity to suffer. 8 in 10 workers who have experienced burnout state that a lack of work-life balance is the direct cause. Burnout is recognised by the World Health Organisation (WHO) as “a syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed.” Many of us already understand the term, naming it to periods of physical and mental exhaustion due to stressful or overworked jobs. Overworking and undergoing stressful jobs will eventually have a detrimental effect on your health. Ignoring the signs of burnout or the signs that you are struggling, can cause more harm to your physical or mental health down the line. Such as lacking the energy or ability to meet your job’s demands.

With new stats from April 2024 showing that unemployment in the UK had increased over the last 3 months, experts dived into explanations on reasonings for this…

The head of the Institute for Public Policy Research’s Commission on Health and Prosperity, Chris Thomas, said: “The number economically inactive because of sickness has, once again, come in at the highest since records began. Economic inactivity as a result of long-term sickness stands at 2.83 million, while the number not participating in the labour market because of long-term and short-term illness combined has broken three million for the first time. It is time for the government to recognise that better health is the clearest, untapped path of prosperity. But ministers need to go further and faster to create a healthier, more prosperous nation.”  

Debt Help

At Trust Deed Scotland^®, we help our customers to find the best debt solution for them. With customers reaching out to us for many reasons, we do not judge. We understand the vast array of reasons for debt, and aim to help our customers to deal with debt. If you find yourself struggling with debt due to rising costs, a low-income job, health issues affecting your work abilities; we can provide you with tailored debt advice. Get in touch with us via our WhatsApp Debt Advice service, or call us on 0141 221 0999. Alternatively, you can quickly check your eligibility for different debt solutions by using our Trust Deed Wizard^® tool. ¹ November – December Trust Deed Scotland^® customer survey with 2,246 responses.

Trust Deed Scotland^® have more 5 Star TrustPilot reviews than all other Trust Deed providers combined. As a leading Scottish debt solutions provider, we’ve always been proud of our customer feedback, therefore this has been an important week for us as we’ve reached an important milestone of 7,000 Scottish Trust Deed TrustPilot reviews. Life can take our customers on many journeys and we would like to say thank you to our customers for letting us be part of theirs. Trust Deed Scotland^® was founded in 2009 with the goal of becoming the best rated debt solutions company in Scotland, with a philosophy of putting our customers’ best interests at heart and helping them to truly realise their potential to achieve a brighter future. We’ve helped over [volume] people in Scotland by giving them tailored Scottish debt advice. Not only do we have an excellent Trustpilot rating, but our numbers stack up too. 98.5% of our proposed Trust Deeds gain approval status making us No.1 in Scotland¹ 99.9% of our proposed Debt Payment Programmes (DPPs) under the Debt Arrangement Scheme are approved by creditors²

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Of our most recent debt advice reviews, Dean, reviewing the service received from our experienced debt adviser Danielle, said: “I was drowning in debt, couldn’t sleep because of it. In and out of overdrafts it was horrible. I made the call yesterday and spoke to Danielle who was unbelievable and put me straight at ease and has helped me so much. Feel like a weight has been lifted of my shoulders.“

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Writing a review of his Debt Arrangement Scheme experience and Jason in our debt advice team, our customer Aidan wrote: “The burden of accumulated stress and pressure over the years was instantly lifted after seeking their assistance. Honestly, five stars do not do justice to the exceptional service they provided. From the very beginning, they greeted me with warmth, professionalism, and a complete lack of judgment, which immediately put me at ease. Their knowledge and expertise were evident as they addressed all of my concerns and questions with utmost clarity. They took the time to explain every detail comprehensively, leaving no room for confusion. It’s safe to say that reaching out to these amazing individuals was one of the best decisions I’ve made. Their kindness and support have made an immense difference in my life. I wholeheartedly recommend their services to anyone facing financial difficulties.“

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Reviewing our debt adviser Jacqui, our new customer Danielle said: “I was so glad I found Trust Deed Scotland, Jacqui made me feel at ease from the very beginning. I couldn’t cope anymore. The DAS scheme was the right one for me and just by signing the paperwork I feel as though a weight has been lifted from me. Staff were always happy to answer my questions and worries and help put my mind at ease. There was no pressure whatsoever and Jacqui is such a lovely lady and so personal-able which made the process easier it was like talking to a friend of when you wanted help. I can’t thank you enough for making my terrible situation 1000% better I feel like I can have a life again. I wish I didn’t delay and wish I had taken steps sooner!“

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What did our 7,000th reviewer say of their Trust Deed Scotland^® Experience?

Our 7,000th reviewer, Gayle wrote a short review about his Trust Deed Scotland^® experience saying: “I was reluctant to contact Trust Deed Scotland as I was sceptical. I was very wrong. From my first phone call I was put in touch with Peter, he was absolutely fantastic and put me at ease. He reassured me every step of the way and made it all very easy and within a short time I now have peace of mind. I can’t recommend this service enough.“  

Why does getting good debt advice matter?

At Trust Deed Scotland^® we invest much time and effort into our own training and compliance in order to constantly evolve and enhance our customers’ experience. TrustPilot feedback and customer feedback surveys help us to drive improvements too. It’s another reason why our reviews matter to us. Our tailored debt advice is: Non-Judgemental – We’re here to listen and advise. Not to judge you. We can promise you that you’re not alone in developing problem debt. There are many changes in personal circumstances that create the situation. Redundancy, divorce, illness and simply overcommitment. Problem debt can happen to anyone, but if it does happen to you, we can help you move on. Confidential – We’ll always respect your privacy and will not divulge your situation to anyone. Safe & Secure – Our advice team are based exclusively in-house and regardless of whether you choose to proceed with us or not, we’ll never share your details with any other company. We will never attempt to push you into a solution, you’ll always be the one that makes the decision in your own time, on your own terms. Balanced – We’re here to give you the risks and benefits of all formal Scottish debt solutions. This helps you to understand what your options are and how they will impact your day-to-day life. You will be the one that makes the decision. Experienced – Not only are we authorised to give debt advice, but our team are vastly experienced, with knowledge of the inner workings of formal Scottish debt solutions legislation.

Get help with your debt today

You can contact Trust Deed Scotland^® today for tailored, confidential debt advice on 0141 221 0999. Alternatively, start the process online and find out what options you might be eligible for by trying our Trust Deed Wizard tool.

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In 2021-2022, we achieved a protection rate of 98.5%, this made us the best performing volume provider of Protected Trust Deeds in Scotland. Trust Deeds advertised between 01/01/21 and 31/12/22. ²In this sample of 1,144 Debt Payment Programmes (DPPs) under the Debt Arrangement Scheme (DAS), approved between July 2019 and October 2021, only 1 proposed DPP was rejected and unable to proceed.

As a leading Scottish debt solutions provider, we’ve always been proud of our customer feedback, therefore this has been an important week for us as we’ve reached an important milestone of 5,000 Trustpilot reviews. Trust Deed Scotland^® was founded in 2009 with the goal of becoming the best rated debt solutions company in Scotland, with a philosophy of putting our customers’ best interests at heart and helping them to truly realise their potential to achieve a brighter future. We’ve helped over [volume] people in Scotland by giving them tailored Scottish debt advice. Not only do we have an excellent Trustpilot rating, but our numbers stack up too. 98.5% of our proposed Trust Deeds gain protection status making us No.1 in Scotland last year¹ 99.9% of our proposed Debt Payment Programmes (DPPs) under the Debt Arrangement Scheme are approved by creditors² Of our most recent debt advice reviews, one we received from a client in April 2022 helped to demonstrate how our message ‘If you do something about your debt today, you can stop worrying about it tomorrow’ really does help to empower people with problem debt to take action. Gillian wrote: “From my first phone call to finalising everything the communication was excellent. I feel like the weight of the world has been lifted off my shoulders and I can now draw a line and move on from a past life of debt. Thank you so much Soreena I’ll be forever grateful.”

What did our 5,000th reviewer say of their Trust Deed Scotland^® Experience?

Our 5,000th reviewer, Christian wrote a short review about his Trust Deed Scotland^® experience saying: “Very straightforward process, fantastic support from my adviser Matthew, would highly recommend.“  

Trust Deed Scotland^® TrustScore of 5/5

Of the 5,000 reviews received, 98% rated us 5/5. Our overall TrustScore is 5/5. TrustScore is an overall measurement of reviewer satisfaction, based on all the Service and Location reviews a business receives on Trustpilot. A star rating is the TrustScore visualised. Learn about how TrustScore is calculated. Not only do we have a TrustScore of 5/5 but we’re the highest rated company in Scotland in the Trustpilot debt relief service category.  

Why does getting good debt advice matter?

At Trust Deed Scotland^® we invest much time and effort into our own training and compliance in order to constantly evolve and enhance our customers’ experience. Trustpilot feedback and customer feedback surveys help us to drive improvements too. It’s another reason why our reviews matter to us. Our tailored debt advice is: Non-Judgemental – We’re here to listen and advise. Not to judge you. We can promise you that you’re not alone in developing problem debt. There are many changes in personal circumstances that create the situation. Redundancy, divorce, illness and simply overcommitment. Problem debt can happen to anyone, but if it does happen to you, we can help you move on. Confidential – We’ll always respect your privacy and will not divulge your situation to anyone. Safe & Secure – Our advice team are based exclusively in-house and regardless of whether you choose to proceed with us or not, we’ll never share your details with any other company. We will never attempt to push you into a solution, you’ll always be the one that makes the decision in your own time, on your own terms. Balanced – We’re here to give you the risks and benefits of all formal Scottish debt solutions. This helps you to understand what your options are and how they will impact your day-to-day life. You will be the one that makes the decision. Experienced – Not only are we authorised to give debt advice, but our team are vastly experienced, with knowledge of the inner workings of formal Scottish debt solutions legislation.

Get help with your debt today

You can contact Trust Deed Scotland^® today for tailored, confidential debt advice on 01412210999. Alternatively, start the process online and find out what options you might be eligible for by trying our Trust Deed Wizard tool.

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In 2021, we achieved a protection rate of 98.5%, this made us the best performing volume provider of Protected Trust Deeds in Scotland. Trust Deeds advertised between 01/01/21 and 31/12/21. ²In this sample of 1,144 Debt Payment Programmes (DPPs) under the Debt Arrangement Scheme (DAS), approved between July 2019 and October 2021, only 1 proposed DPP was rejected and unable to proceed.